Privacy Policy

Introduction

SESEP Farm ("we," "our," or "us") operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our website.

Information We Collect

We collect information that you provide directly to us, including:

• Account Registration: When you create an account, we collect your name, email address, and password.
• Orders: When you place an order, we collect order details, product or service selections, and payment reference numbers.
• Payments: When you submit a payment, we collect your chosen payment method and receipt image upload.
• Contact Form: When you contact us, we collect your name, email address, and message content.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To verify payments and grant access to purchased content
• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To communicate with you about your account and orders
• To comply with legal obligations

Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• All passwords are securely encrypted using industry-standard hashing algorithms
• Payment receipts and sensitive files are stored on a private disk, inaccessible to the public
• All data transmitted between your browser and our servers is protected via HTTPS encryption
• Access to personal data is restricted to authorized personnel only through role-based access controls

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data remains confidential and is used solely for the purposes outlined in this policy.

We may share limited information with payment processors (such as GCash, Maya, or banking institutions) solely for the purpose of verifying and processing your payments. These third parties are obligated to keep your information confidential.

Cookies & Tracking

Our website uses the following types of cookies:

• Session Cookies: Essential cookies that maintain your login session and enable core website functionality.
• CSRF Tokens: Security cookies that protect against cross-site request forgery attacks.
• Analytics (Optional): We may use analytics tools to understand how visitors interact with our website. These cookies are anonymized and help us improve our services.

You can control cookie settings through your browser preferences. Disabling essential cookies may affect website functionality.

Your Rights

You have the following rights regarding your personal data:

• Access and review the personal data we hold about you
• Update or correct inaccurate information through your account settings
• Request deletion of your account and associated personal data
• Withdraw consent for data processing at any time
• Request a copy of your personal data in a portable format

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Data Retention

We retain your personal data in accordance with the following schedule:

• Account Data: Retained for as long as your account remains active. Upon account deletion, your data will be removed within 30 days.
• Contact Messages: Retained for up to 2 years from the date of submission, after which they are permanently deleted.
• Payment Records: Retained for 7 years to comply with financial and tax record-keeping requirements.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised policy on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out: