Privacy Policy

1. Introduction

SESEP Farm ("we," "our," or "us") operates the https://sesepfarm-staging.webtechbuddie.cloud website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or contact us.

By using our website, you consent to the data practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Create an account: Full name, email address, and password (stored encrypted)
• Place an order: Order details, delivery preferences, and payment reference numbers
• Submit payment: Payment method selected, reference number, and receipt image
• Contact us: Name, email address, subject, and message content
• Purchase tutorials: Purchase history and content access records

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your user account
• To process and fulfill your crawfish orders
• To verify payments (GCash, bank transfer)
• To provide access to purchased tutorial content
• To respond to your inquiries and support requests
• To improve our website, products, and services
• To send order status updates and confirmations

4. Payment Information

We operate on a manual payment system (GCash and bank transfer). We do NOT process credit cards or store sensitive financial data on our servers. The only payment-related information we store is:

• The payment method you selected (e.g., GCash, BDO)
• Your reference/transaction number
• The receipt screenshot you upload as proof of payment

Receipt images are stored securely and only accessible by our admin team for verification purposes.

5. Data Storage & Security

Your personal information is stored on secure servers. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

• Password encryption (bcrypt hashing)
• HTTPS encryption for all data transmission
• Role-based access control for admin functions
• Regular security updates and monitoring

6. Data Sharing

We do NOT sell, trade, rent, or share your personal information with third parties for their marketing purposes. Your data may only be disclosed in the following circumstances:

• With your explicit consent
• To comply with a legal obligation or court order
• To protect the rights, property, or safety of SESEP Farm or others

7. Cookies & Tracking

Our website uses essential cookies required for basic functionality (session management, CSRF protection). We do not use advertising cookies or third-party tracking services.

8. Your Rights

You have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent — Withdraw your consent to data processing at any time

To exercise these rights, please contact us at support@sesepfarm.com.

9. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. Order records are kept for accounting and legal compliance purposes. You may request account deletion at any time.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: